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Premium Heating & Plumbing, 17 Stoneleigh Close, Stoneleigh, Coventry, CV8 3DE

17 Stoneleigh Close,
Stoneleigh,
Coventry CV8 3DE

Business Hours:

8.00am - 5.30pm

Mon-Fri

Please note that Premium Heating & Plumbing will not divulge your contact details to any other 3rd party.


Complaints Policy

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.


Our Procedure

Either call us on 02476 414907.

Or write to us at Premium Heating & Plumbing, 17 Stoneleigh Close, Stoneleigh, Coventry, CV8 3DE.

Or email us info@premiumheatingandplumbing.co.uk.

We aim to respond within 2 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted Trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 4566031.


Premium Heating and Plumbing Ltd. Trading Address: 17 Stoneleigh Close, Stoneleigh, Warwickshire, CV8 3DE. Registered Business Address: 17 Stoneleigh Close, Stoneleigh, Warwickshire, CV8 3DE. Registered Company Number: GB09474345. Registered in England and Wales. VAT number: 220830841. Office telephone number: 02476 414907. Mobile telephone number: 07817 413689.

Accreditations

To ensure our customers receive a high standard of workmanship, experience and professionalism, our company is accredited and monitored by several trade and industry bodies.

  • which
  • Worcester Boiler Services
  • Gas Safe
  • OFTEC
  • Checkatrade

Areas We Cover

Premium Heating & Plumbing provides a friendly and professional service within the domestic sector, working throughout Coventry, Warwickshire, West Midlands and the surrounding areas.